Skip to main content

The General Data Protection Regulation, more commonly known as GDPR, came into effect on 25 May 2018. This regulation protects your individual privacy and your right to know any details held about you.

Cardox’s Privacy Policy is intended to provide a clear guide to the information below. It will be updated periodically, but you can always view it here or by emailing reception@cardox.co.uk

Who is collecting the data?

Cardox is a limited company registered in England No. 03425299.  We are located at Canal Wharf, Lower Wharf Street, Ashton-under-Lyne, Lancashire, OL6 7PE

Email: reception@cardox.co.uk

Website: www.cardox.co.uk

Tel Number: +44 0161 330 4477

  1. The personal data we collect and why we collect it

With your consent, we will collect information from people who enquire about our services or download a brochure as follows:

  • Name/Address/Phone Number/Email Address(es)
  • Whether you would like to hear more about our services

We will not collect the above data without your consent and without giving you access to our privacy policy. We may use this information for marketing, but only related to the consent you have given. We keep this data for a six-month period.

With your consent and to fulfil your contract, we will collect information from people who order with us as.

We require this information to contact you and understand your demands and needs. We do not collect or retain any sensitive information.

Links to other websites

Our website may contain links to enable you to easily visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. So, if you’re unsure, have a look at their privacy policy on their website.

Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operations to your needs, likes, and dislikes.

We use traffic log cookies to identify which pages are being used. This helps us analyse web page traffic data and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes, and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline them if you prefer. However, this may prevent you from fully enjoying the website.

Google Analytics

Cardox Ltd uses Google Analytics to track the performance of its website. This collects non-personalised data.

3) Will the data be shared with any other third parties?

No – we do not share your information with third parties unless it is necessary to fulfil your order.

4) How long we retain your data

We keep contact forms from downloads on the website for 6 months.  We keep customer records for 12 months after the contract has finished and the final invoice is settled.

5) What rights do you have over your data

At any time, you can request to receive a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.

6) How we keep your data safe.

We promise to keep your data safe and secure. Website data is safeguarded to European data protection standards with secured hosting.  If a data breach is discovered, we will notify the ICO within 72 hours and the individuals where relevant.

7.) How do you make a complaint or find out more?

If you have any concerns about this privacy policy or your data, please email us at reception@cardox.co.uk, and we will do our best to address them.